Sparklume Website
Privacy Policy
This Privacy Policy explains how Sparklume handles information submitted through the official website for product demos, pilot discussions, and business communication.
01
Information We Collect
When you submit a demo request or contact form on the Sparklume website, we may collect your name, company name, phone number, customer type, and the message you choose to provide.
02
How We Use the Information
The information is used only for product demo communication, pilot cooperation discussions, and necessary business follow-up related to Sparklume.
03
Form Submission and Email Notification
The current website contact form sends the submitted information to the designated Sparklume contact mailbox by email notification. The website does not store form submissions in a database and does not connect the information to a CRM system.
04
Information Sharing
We do not sell your information. We do not share your information with unrelated third parties, unless required by law or necessary for communication and service follow-up related to your request.
05
Third-party Services
The website currently uses email service to receive demo requests and contact messages. If website analytics, enterprise communication tools, or other third-party services are enabled in the future, they should be used only for website operation, communication, and service improvement.
06
Data Security
We take reasonable measures to protect submitted information and limit access to people who need it for product demo, pilot cooperation, or business communication. However, no internet transmission method can be guaranteed to be completely secure.
07
Retention and Deletion Requests
Website demo requests are currently handled through email notification. Related emails may be kept for the period needed for business communication and organized or deleted based on actual cooperation progress. If you want to request access, correction, or deletion of information submitted through the website, please contact contact@sparklume.cn and we will handle the request within a reasonable time.
08
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us.
Email: contact@sparklume.cn
Phone: +86 18917688837
Company: 上海炫之光数字科技有限公司
Address: Building A, National Exhibition and Convention Center, No. 333 Songze Avenue, Qingpu District, Shanghai, China
09
Updates
This Privacy Policy may be updated as the website and product services evolve. The latest version will be published on this page.